The following information is only for products and or items purchased on this website www.aefilters.com or directly from Ankit Enterprise. If a return is deemed eligible for a refund by Ankit Enterprise, any refund will be issued in INR based on item(s) original INR amount on invoice at time of sale. Ankit Enterprise reserves the right to choose in how a refund is issued either back on original form of payment (customer credit card, debit card or netbanking) or by Cheque. The Customer is solely responsible when placing his/her order to ensure that they have confirmed all of the associated item(s) cross-reference information (if applicable) of the desired item(s) to ensure that they are ordering the correct product for their application. In the event an item(s) is ordered by customer which is deemed incorrect for customers application upon receipt of said item(s) Ankit Enterprise will not be held liable in any way and customer must follow the Regular Returns Policy as stated below.
IN AN EVENT OF A DEFECTIVE ITEM:
The Customer shall inform Ankit Enterprise of any damaged or defective product within ten (10) days of delivery. An emailed picture of the item clearly showing the damage(s) and or defect is required and must be submitted to Ankit Enterprise within this ten (10) day period upon delivery. Be sure to keep all original packaging materials if you plan to return an item. For your security, please use an insured courier and retain your receipt. Ankit Enterprise is not responsible for items damaged caused by but not limited to handling or misuse in any way, lost in transit or the shipping cost of the return. All items must be packed sufficiently to receive full credit on the return. Pending inspection and approval of the returned product, you will be credited the full amount of your purchase, or if you so choose a replacement will be shipped to you. All credit card refunds will be placed on the card used for the original purchase. Please allow 1-2 billing cycles for the credit to appear on your statement.
The Customer shall inform Ankit Enterprise within (7) days of purchase; please retain your original receipt of purchase. Be sure to save all original packaging materials as this is required to return an item(s). For your security, please use an insured courier and retain your receipt. All items must be returned in its original unopened packaging, packed sufficiently, returned without any damage or alteration to the part(s) and/or product(s) in any way, to receive refund credit on the return item(s). Ankit Enterprise is not responsible for items damaged caused by but not limited to any handling or misuse in any way, lost in transit or the shipping cost of the return. Pending inspection and approval of the returned product, you will be credited the original purchase price (less a 2% transaction processing fee incurred from original purchase). All credit card refunds will be placed on the card used for the original purchase. Please allow 1-2 billing cycles for the credit to appear on your statement.
SHIP RETURNS TO:
241/243, 25-C, Maharaja Building, Opposite Girgaum Church, RM Roy Marg, Opera House, Mumbai – 400004.
Contact: (022) 23827442
Please note that once an order has been processed, it cannot be cancelled. To cancel a backorder item that has not yet been processed and shipped, please contact us at (022) 23827442 Monday – Saturday 11:30 AM to 6:00 PM IST.